Privacy Policy

Introduction

Welcome to https://aurora-dissociative-disorder-therapy.denvermentalhealthcare.com (hereinafter referred to as “Aurora Dissociative Disorder Therapy,” “we,” or “our”). We are dedicated to providing a secure and private environment for all users who visit our website, engage with our services, or interact with us. This Privacy Policy details how we handle your personal information in accordance with international data protection laws and regulations, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the General Data Protection Regulation (GDPR) of the European Union, Brazil’s Lei Geral de Proteção de Dados (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Privacy Act (CPA), Utah’s Consumer Sales and Service Act (UCPA), Connecticut’s Connecticut Transparency and Accountabilty Data Practice Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our online presence, including but not limited to, our website, applications, user accounts, services, and products offered under the domain https://aurora-dissociative-disorder-therapy.denvermentalhealthcare.com. Please note that this policy does not extend to external links or third-party platforms, which have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines our practices when you:

Utilize our applications and services as an authorized user.
Access and interact with our websites linked to this policy.
Communicate with us via emails, calls, or text messages/SMS.

Personal Data Collection

We collect several types of personal information for various reasons to enhance your experience and provide quality services:

Account Information: Details related to your user account creation and management.
Payment Information: Data necessary for processing transactions, including payment history and billing addresses.
Financial Information: This may include bank account details or financial records required for specific services or promotions.
Purchase Information: Records of products or services purchased from us, along with order details.
Mobile Device Identifiers: Unique identifiers associated with your mobile device when you access our apps.
Location Data: Information about your geographical location when using our location-based services.
Feedback and Reviews: Comments, suggestions, and ratings provided by users.
Social Media Information: Data from social media platforms when users choose to connect their accounts with us.
Product Interest and Usage: Details about products you’ve shown interest in or used on our platform.

We collect this data through direct user input, interactions with our services, and automated technologies employed for service improvement and analytics. Additionally, we may receive personal information from third parties who assist us in providing services, always subject to their respective privacy agreements.

Cookies Policy

Cookies are small text files stored on your browser or device when you visit our websites or use our apps. We utilize cookies for several purposes:

Strictly Necessary: These ensure basic functionalities of our website and apps, such as secure login and account management.
Preferences: Cookies remember user preferences and settings to provide a personalized experience.
Analytics: They help us analyze how users interact with our content and services, enabling us to improve our offerings.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Data Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of the purposes it was collected for, or as required by law. Once the retention period expires or upon request for deletion, we securely delete or anonymize the data in accordance with our data retention policies.

Security Measures

Aurora Dissociative Disorder Therapy implements robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption of data during transmission and at rest.
Secure third-party processing partners who adhere to strict privacy standards.
Regular system audits and updates to identify and mitigate potential vulnerabilities.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. Our services are directed towards adults, and we encourage parents or legal guardians to supervise their child’s online activities and use of our platform.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Access to and rectification of your information.
Erasure (right to be forgotten) of your data under specific circumstances.
Restriction or objection to the processing of your data.
Data portability, allowing you to receive a copy of your data in a structured format.
The right not to be subject to automated decision-making processes.
Appeal or complain to our privacy team regarding any concerns related to your data.

Please note that these rights may vary based on applicable laws, and you can exercise them by contacting our privacy officer using the details provided below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage users to review this policy periodically to stay informed about how we protect their personal information.

Contact Information

For questions regarding our privacy practices, data-related requests, or unsubscribe from our communications, please contact us:

Email: contact@aurora-dissociative-disorder-therapy.denvermentalhealthcare.com
Postal Address: [Provide Privacy Team’s Mailing Address]